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Go Back - Customer Care Level 1

| Customer Care Level 1

Customer Care Level 1


Located at: Phoenix, Arizona,



Description:
Essential Duties and Responsibilities include but are not limited to process special orders and sample orders; order entry from non-customer sources such as fax, email and voicemail, reviewing invoices/ aging reports to edit orders and prevent lost sales, credit monitoring and control tasks; contacting customers with product recall information, assisting customers at will call including money handling, giving change, and making deposits

Required Education and/or Experience:
High school diploma/GED and one to two years related experience to include customer service work, money handling/cashier, foodservice industry preferred; Good to moderate competency in MS Office and strong verbal written communication skills required

Hours of Work:
Must be flexible and willing to work the demands of the department which are subject to nights, weekends, holidays,

REASONING ABILITY:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS:
While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift/move up to 10 pounds and occasionally lift/move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

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